In today’s customer-first era, aftersales is no longer an afterthought—it's a strategic differentiator. Bigfix Warrantify is redefining aftersales support for OEMs by offering expert-managed, tech-enabled, and partner-powered services that deliver an Amazon-like experience for both brands and their end customers.
“End-to-End Aftersales Services for OEMs”
At the core of Bigfix Warrantify’s value proposition is an integrated ecosystem designed to simplify, streamline, and supercharge aftersales workflows. Through a combination of software automation, nationwide service networks, and dedicated customer support, we ensure a seamless experience from the moment a claim is initiated to the time it's resolved.
“Bigfix 4Biz – The Aftersales SaaS Backbone”
Bigfix 4Biz is our robust SaaS platform equipped with RESTful APIs, allowing brands to digitally manage:
The platform brings real-time visibility, automated workflows, and transparent reporting, enabling OEMs to plug aftersales directly into their D2C operations, mobile apps, or e-commerce portals.
“Bigfix Servicer – A Nationwide Network of Skilled Technicians”
With a verified network of Authorized Service Providers (ASP), General Service Providers (GSP), and Independent Gig Technicians (GIG), Bigfix Servicer ensures service delivery is:
Every repair order is tracked via our service platform, ensuring that OEMs maintain complete control and visibility while their customers enjoy consistent and timely support.
“Big Support – Multilingual Contact Center for 360° Customer Care”
Our centralized contact center is staffed with trained agents fluent in multiple Indian languages, operating via Big Support, our custom-built CRM platform. The team handles:
By managing every customer interaction with care and precision, we help OEMs uphold their brand reputation at every customer touchpoint.
“Bigfix Vault – Self-Service Portal for the Modern Consumer”
Bigfix Vault empowers end-users with complete transparency and control through a mobile-first digital interface that enables:
This significantly reduces inbound support calls, enhances satisfaction, and increases post-purchase engagement.
“Why OEMs Choose Bigfix Warrantify”
“Transforming Aftersales into a Growth Channel”
Bigfix Warrantify doesn’t just manage aftersales—we transform it into a competitive advantage for brands. With plug-and-play APIs, robust infrastructure, and on-ground execution partners, we help OEMs scale aftersales operations without friction, cost burden, or compromise.
Partner with Bigfix Warrantify. Deliver an aftersales experience your customers will remember—and recommend.