Bigfix Warrantify
Enterprise Aftersales Software • Powered by Bigfix

The Digital Platform Powering Managed Aftersales Services

Warrantify is the software layer behind Bigfix's Managed Aftersales Services, enabling brands, insurers, retailers and eCommerce businesses to digitally manage every stage of their aftersales operations from a single, intelligent platform. From warranty claims and repairs to installations, returns and reverse logistics, Warrantify seamlessly connects your business with Bigfix's nationwide execution network.

25+
Cities with
Active Coverage
100+
Electronics
Brands Served
5,000+
Monthly
Transactions
10+
Years of
Domain Expertise
Verified ASP · GSP · GIG Technicians
REST APIs · ERP & OMS Ready
Pan India · Every PIN Code
Warrantify aftersales platform — brand requests flow into the platform and dispatch to the Bigfix nationwide network
🛡️ Automated Warranty Claims
🔧 6,000+ Verified Technicians
🚀 < 1 Weeks API Integration
Trusted by India's leading electronics brands, insurers, and retail platforms
Platform Capabilities

Everything You Need to Manage Aftersales

Run every stage of your aftersales operation — from order intake to final payment — through one intelligent, connected platform.

📥

Load Orders

Upload service requests individually, in bulk, or automatically through APIs.

🗂️

Manage Orders

Track every service request from initiation to completion with complete transparency.

📡

Real-Time Visibility

Monitor SLA compliance, technician updates, customer communication, and order status.

💳

Digital Payments

Approve quotations, reconcile invoices, and make payments through a centralized dashboard.

📊

Reports & Analytics

Gain operational insights through comprehensive dashboards and downloadable reports.

Connected Ecosystem

One Connected
Aftersales Ecosystem

Warrantify connects your Client Dashboard, Bigfix's back-office operations, the field service network, and third-party integrations into a single seamless flow — so every order moves from request to resolution without a broken handoff.

Warrantify Aftersales Ecosystem
Platform Live · Pan India
98.3% SLA Rate
Step 1 · Warrantify

Client Dashboard

The command centre where brands load orders, track progress, approve quotes, monitor SLAs, access reports, and process payments.

Step 2 · Bigfix Agent

Back Office Orchestration

Bigfix's multilingual operations team validates requests, assigns service partners, coordinates logistics, monitors SLA compliance, and ensures end-to-end quality control.

Step 3 · Bigfix Servicer

Field Execution Platform

Repair partners receive jobs digitally to accept assignments, schedule visits, update job progress, upload service evidence, close orders, and generate invoices.

Step 4 · Integrations

Third-Party Integrations

Warrantify connects with logistics partners, telecom providers, SMS & WhatsApp gateways, payment gateways, and enterprise APIs — one seamless aftersales ecosystem.

Why Warrantify

Why Leading Brands Choose Warrantify

A software layer that lets brands interact directly with Bigfix's nationwide execution network — enterprise-ready, API-first, and fully managed.

🏢

Enterprise Ready

Built to support high-volume enterprise operations.

🔌

API First

Rapid integration with your existing business applications.

🗺️

Nationwide Network

Connected with Bigfix's service and logistics ecosystem.

📡

Real-Time Visibility

Track every order with complete transparency.

🔒

Secure & Scalable

Cloud-based architecture designed for reliability and growth.

🧑‍💼

Managed Operations

Technology backed by experienced aftersales professionals.

Platform Capabilities

One Software Platform. Every Aftersales Workflow.

Digitally manage, orchestrate, and track warranty claims, repairs, returns, and installations across your entire brand ecosystem.

warranty-claims

Warranty Claims Management

Automate warranty validation, claim registration, approvals, and lifecycle tracking. Warrantify enables seamless, audit-ready validation from a single portal, dispatching approved tickets automatically.

  • AI-assisted claim intake and eligibility validation
  • Automated routing to ASP, GSP, or GIG partner
  • Real-time SMS & email status updates to customers
  • SLA breach detection with auto-escalation triggers
  • Complete digital audit trail per claim
Explore This Service →
repair-services

Managed Repair Workflows

Digitally manage repair workflows from diagnosis to completion with complete operational visibility. Coordinate on-site and in-center repairs smoothly through structured work orders and live technician tracking.

  • Doorstep and walk-in service center options nationwide
  • Brand-trained, ID-verified technicians
  • Genuine spare parts procurement and tracking
  • Digital job sheets with before/after photo capture
  • Post-repair quality check and customer sign-off
Explore This Service →
product-returns

Returns & Reverse Logistics

Streamline return approvals, logistics coordination, and customer communication through automated workflows. Turn reverse logistics into a brand asset by pre-integrating courier assignments and grading stages.

  • One-click reverse pickup scheduling for customers
  • Pre-integrated with Delhivery, Shadowfax, Bluedart, Shiprocket
  • Condition grading at service center with photo evidence
  • Automated refund trigger or replacement dispatch
  • Returns analytics by SKU, defect type, and region
Explore This Service →
product-installation

Centralized Installation Scheduling

Schedule, assign, monitor, and track installation activities using centralized workflow automation. Capture digital job sheets, doorstep demo confirmations, and customer NPS feedback instantly on completion.

  • Customer-preferred time slot scheduling
  • Certified, background-verified technicians
  • Full product demo and usage walkthrough included
  • Real-time photographic proof of installation
  • Post-installation NPS satisfaction survey
Explore This Service →
Enterprise Integration

Built for Enterprise Integration

Warrantify is built with an API-first architecture, making it easy to integrate with your existing business applications. Automate data exchange, eliminate manual intervention, and accelerate service delivery.

ERP Systems CRM Platforms Insurance Platforms eCommerce Platforms Customer Support Systems Warranty Management Systems Payment Gateways
Simple, Transparent Pricing

Plans That Scale With Your Brand

Start free and upgrade as your aftersales volume grows. No hidden fees — every plan runs on the same proven Warrantify infrastructure.

Free

For emerging brands trying digital warranty

₹0 / forever
Start Free
  • Up to 100 warranty registrations / mo
  • Digital warranty cards (Warrantify branding)
  • Basic claims management
  • Basic analytics dashboard
  • 1 user seat
  • Email & community support
Most Popular
Growth

For scaling brands with real claim volume

₹14,999 / mo
Get Started
  • Everything in Free, plus:
  • Up to 10,000 registrations / mo
  • Full claims workflow + SLA tracking
  • API access
  • Up to 5 integrations (Shopify, ERP, CRM)
  • CRM + chatbot included
  • Advanced analytics dashboard
  • Up to 10 user seats
  • Priority email & chat support
Enterprise

For large & multi-brand OEMs

Custom
Talk to Sales
  • Everything in Growth, plus:
  • Unlimited warranty registrations
  • White-labeled warranty cards
  • Dedicated API endpoints
  • Unlimited & custom integrations
  • Multi-brand / sub-accounts
  • Dedicated CRM & chatbot instance
  • Custom reporting
  • Dedicated account manager + SLA
Trusted by Industry Leaders

A Decade of Aftersales Excellence in Consumer Electronics

Since 2014, we've processed hundreds of thousands of aftersales transactions for India's fastest-growing electronics brands. Battle-tested infrastructure across product categories, geographies, and service models — so your go-live is built on proven operations, not a pilot.

0
+
Cities with Live Coverage
0
+
OEM & Brand Clients
0
K+
Aftersales Transactions
Warranty-Panindia
Technology That Connects. Automation That Delivers.

Ready to Modernize Your Aftersales Operations?

Warrantify is the software layer that lets brands, insurers, retailers and eCommerce businesses plug directly into Bigfix's nationwide managed aftersales network — with automation, real-time visibility and enterprise integrations built in.

Book a live demo to see how Warrantify connects your business systems to on-ground execution.

sales@bigfix.in  ·  +91 86108 88892  ·  www.warrantify.in