Product Installation & Demo Management
Schedule, assign, monitor, and track end-to-end doorstep product demo and installation activities using centralized workflow automation. Capture digital job sheets, demo confirmations, and customer NPS feedback instantly on completion.
What happens after you raise a installation & demo order
An installation or demo order captures the customer's preferred slot, is assigned to a technician in the coverage area, and is tracked through scheduling, the doorstep visit, and completion — with OTP validation and photo proof closing the loop, so you have verifiable evidence the visit actually happened as booked.
Installation and demo are handled as one workflow on Warrantify because they're usually the same visit — a technician who installs a large appliance typically also runs the product walkthrough — but they're tracked as separate categories in your dashboard and reporting.
Built for real-world installation & demo operations
- Convenient customer-preferred scheduling & booking
- Seamless doorstep demo-cum-installation visits
- Comprehensive product walkthrough & features demo
- Photo proof and OTP validation for completion
What you get after logging in
This isn't a features list of promises — it's what your account actually shows the day you sign up.
Service Management — Installs & Demos tabs
Two separate category tabs so installation and demo volumes, statuses, and SLAs are never blended together, even though they're often the same physical visit.
Financial Overview, scoped by category
Billed, paid, and due amounts tracked independently for Installs and for Demos, with their own trend charts.
Order Reports
Date-ranged export of installation and demo records for scheduling analysis or handoff to logistics.
Bulk Orders
Upload a batch of installation or demo bookings in one go — useful around large delivery or launch windows — instead of raising them one at a time.
Trigger installation & demo straight from your own systems
Trigger an installation or demo booking automatically from your e-commerce checkout or delivery system the moment an order is confirmed, so the customer gets a scheduling link without your team touching it manually.
curl -X POST "https://warrantify.in/api/v1/order/" \
-H "X-API-KEY: your_api_key" \
-H "Content-Type: application/json" \
-d '{"servicetype": "Installation", ...}'One installation & demo workflow, every kind of client
OEM / Manufacturer
Doorstep installation for large appliances and connected products, plus a live product demo at the same visit.
LFR — Large Format Retailer
Installation and demo scheduling tied to in-store or online purchase, across every brand you carry.
E-commerce Platform / Seller
Delivery-linked installation booking that turns a shipped box into a working, demonstrated product.
Telecom Operator
Doorstep device setup and walkthrough for new connections or device upgrades.
Insurer / Device Protection
Onboarding visits for device-protection enrollment where a physical setup or demo is part of the plan.
Common questions about installation & demo
Other platform capabilities
Warranty Claims
Automate warranty claim intake, validation, ASP/GSP routing and settlement on Warrantify — the platform behind Bigfix's Managed Aftersales Services, live since 2014.
Repair Services
Digitally manage repair workflows from diagnosis to completion — doorstep and walk-in service, genuine parts tracking, and live technician visibility on Warrantify.
Product Returns
Automate reverse pickup, condition grading, and refund or replacement triggers with pre-integrated courier partners — turn returns into a brand asset on Warrantify.