Three-layer pricing — fixed for predictability, per-order for fairness, and pass-through actuals at zero markup. API integration and full platform access included from day one.
No lengthy onboarding. No complex procurement. Just fast, structured activation of your aftersales operations.
Share your service volume, geographies, and product categories. We scope the right plan and SLAs for your business — at no cost.
Our team plugs our REST APIs into your ERP, OMS, or storefront. A dedicated Business Executive handles your complete activation in under a week.
Start processing aftersales orders from day one. Full visibility via your Client CRM. Scale volume anytime — pricing adjusts automatically.
Fixed for predictability. Variable for fairness. Pass-through for trust. No surprises on your invoice — ever.
Choose based on your monthly order volume. Every plan runs on our robust post-sale orchestration architecture.
Startups and DTC brands exploring digital aftersales management at no cost.
Growing brands looking to fully automate their aftersales operations and logistics.
Large OEMs, insurers, retail platforms, and high-volume enterprises needing dedicated workflows.
Processing high volumes of aftersales requests or running multi-brand, white-label, or insurer platforms? We build a fully custom plan around your volume, service mix, and geography — with a dedicated team and structured pricing benefits.
A comprehensive side-by-side comparison of technical resource constraints, volumes, and support levels across our profiles.
| Feature Description | Free / Starter | Growth Plan | Enterprise / Scale |
|---|---|---|---|
| Operations & Volume Tiers | |||
| Monthly Requests Total installations, repairs, or claims processed per month | 200 requests | 500 requests | Unlimited requests |
| Users Included Number of team member seats included in the base price | 1 Seat | Up to 10 Seats | Unlimited Seats |
| Additional User Cost Monthly cost per additional active team member seat | N/A (Limit 1) | ₹990 / seat / mo | Custom / Inclusive |
| File Upload Limits Max size per receipt, diagnostic photo, or job card attachment | 1 MB per file | 5 MB per file | Unlimited |
| Storage Limit Centralized document and media file storage included | 1 GB Storage | 10 GB Storage | Unlimited |
| Platform Capabilities | |||
| Order Management (Install, Repair, Claim) Core service order tracking and status management | ✓ Standard | ✓ Advanced Automated | ✓ Custom Workflows |
| Product Returns & Reverse Logistics (RVP) Quality-check based courier collections and returns routing | ✗ | ✓ Included | ✓ Fully Scoped |
| AI Aftersales Assistant Automated SLA risk tracking, lookup support, and assistant bots | ✗ | ✓ Standard Assistant | ✓ Dedicated AI Workflows |
| Multi-brand & Multi-tenant Management Manage separate brand portals under a single master account | ✗ | ✗ | ✓ Included |
| Custom Branding White-labeled customer communication, portals, and notifications | ✗ (Warrantify Brand) | ✗ (Standard branding) | ✓ Full White-Label |
| Mobile Access Responsive web access and technician/partner mobile portals | ✓ Included | ✓ Included | ✓ Fully Dedicated App setups |
| APIs, Webhooks & Integrations | |||
| API Access REST API integration endpoints for orders, claims and returns | ✗ | ✓ Standard REST APIs | ✓ Enterprise API Suite |
| API Rate Limits Performance throttling on REST API requests | N/A | 60 requests / minute | Custom / Dedicated |
| Webhooks Integration Event-driven HTTP callbacks for immediate order state changes | ✗ | ✓ Up to 3 Webhooks | ✓ Unlimited (Custom signing keys) |
| System Integrations Plug-and-play plugins for Shopify, Magento, ERPs, SMS gateways | ✗ Self-Serve Only | ✓ Up to 5 Integrations | ✓ Unlimited Custom Integrations |
| Security, Control & Audits | |||
| Role Permissions (RBAC) Group-based access rules and specialized agent roles | ✗ Admin Only | ✓ Standard (Admin/Agent) | ✓ Custom Roles & Permissions |
| SSO Availability Single Sign-On (Okta, SAML 2.0, OAuth, Active Directory) | ✗ | Coming Soon | ✓ Included |
| Audit Logs Traceability trail of team member activities and order actions | ✗ | ✓ 30-day activity trail | ✓ Unlimited Trail History |
| Export Limits Maximum rows permitted per CSV/Excel data export | N/A | Up to 1,000 rows | Unlimited Custom Exports |
| Support, Onboarding & SLA | |||
| Support Tiers Dedicated operational support depth and response speed | Standard Community Queue | Priority Queue | 24/7 Dedicated Team & SLA |
| Implementation System configurations, team training, and onboarding setup | Self-service Only | Guided Setup (₹1,50,000 fee) | Custom BESPOKE Onboarding |
| Email Support Email helpline channels for operational queries | ✓ Community Support | ✓ Priority Support | ✓ 24/7 Enterprise Support |
| Priority Support Express troubleshooting line with strict response guarantees | ✗ | ✓ Included | ✓ 24/7 Critical Care SLA |
| WhatsApp Support Group Direct communications with operations and support teams | ✗ | ✗ | ✓ Dedicated Channel Group |
No feature gating. No upsells. Every client gets the complete Warrantify stack from day one.
Your named point of contact for onboarding, escalations, and performance reviews. Not a support ticket — a real person.
REST APIs for order & warranty data ingestion. Plug into your ERP, OMS, or storefront. Full documentation at docs.warrantify.in. Live in under a week.
Real-time visibility into every order, claim, repair, and SLA. Load orders, track status, export reports — all in one interface.
Your customers track their service request live. Status updates via SMS & email at every milestone — no calls required.
Our 6,000+ technicians use a digital app for job sheets, photo capture, and customer sign-offs — fully transparent to you.
Automated breach detection with escalation triggers. You set the SLAs — we monitor, flag, and resolve before they become complaints.
We don't just provide software. We run the operation — so you don't have to hire, train, and manage a separate aftersales team.
REST APIs for every workflow — claims, repairs, returns, installations. Plug into your ERP or eCommerce stack with a single integration.
Metros, tier-2, tier-3 cities — our Bigfix Servicer Network covers every PIN code. Repairs in Rajkot. Installations in Guwahati.
No coordinating between 5 vendors. Warrantify owns execution, quality, and outcomes — one contract, one escalation point.
Real-time dashboards, photo proof of service, digital job sheets, and audit-ready reports. Full visibility — always.
Everything you need to know before getting started. Still have questions? Our team is one call away.
Start with a free requirement analysis. No commitment — just a conversation about your service volumes, geographies, and goals.